Customer Service

Payment information

Payment methods

The Online Star Register offers several payment methods, including Visa, MasterCard, American Express, PayPal, and bank transfers. Country-specific payment methods like Postepay, iDEAL, Mister Cash, and Sofortüberweisung are also available.

In most countries, it’s possible to pay via bank transfer. After choosing this payment method, you’ll receive an email with all your payment details. Please keep in mind that the order will only be dispatched after your payment has been received. Also, processing bank transfer payments takes approximately 2-3 workdays.

If you’ve chosen a bank transfer, but would like to change your payment method, you can do so by logging into your customer account with your personal e-mail address and password, which was sent to you in your order confirmation email.

Currencies

Online Star Register offers you the option to display prices in various currencies. The currency you pay in is ultimately determined by the country you pay from and the payment method of your choice.

Your invoice

Invoices aren’t sent by post, but you can easily download them from your customer account. You can login with your personal e-mail address and password, which was sent to you in your order confirmation email.

Secured payment

OSR.org guarantees the complete safety of your order information and payments because we use the latest SSL security (HTTPS). You can recognize our secured connection from the locket and the https:// part of our web address, as shown in your address bar. The safety of our site is continuously monitored and guaranteed by both Norton Secured and McAfee Secure.